Nutrition Conversation Tips

Engaging Clients With Concerns About By-Products 

Clients often choose pet foods based on the ingredients they contain or don’t contain. For example, some clients are concerned about the use of “by-products.” How can veterinary health care providers address a client’s concerns that by-products in pet foods are somehow bad?  

• Your client is concerned about by-products in her pet’s foods. How do you address these concerns?
• Combatting misinformation surrounding ingredients